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Frequently asked questions
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What is Driverly?Driverly is a new company based in South Wales with a passion to make car insurance work for safe drivers. Using our app that assesses driving behaviour, we hope to save safe drivers – including you – money on their car insurance.
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Which phones does Driverly support?On iphones, Driverly is available on iOS 11.0 or newer versions. On Android devices, our app is available on Android 5.0 or newer.
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What is Driverly's registered address?10 Churchill Way, Cardiff, Wales, CF10 2HE
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How can I contact Driverly?You can contact us on the app or website. Please note that we're mostly app-based. Our call centre support is limited to claims management, in case our customers have accidents.
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Do I have to create a Driverly account?Yes, you can only use our Driverly app if you create an account. Good news is that we've made it easy for you. You can use Google sign-up, Apple sign-up or create your own username and password.
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How can I set up a Driverly account?Easy. We ask you to create an account the first time you use our app. You can use Google sign-up, Apple sign-up or create your own username and password. Please make sure you use the same login next time too, otherwise you may confuse everyone in our team.
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How can I manage my marketing consent?Simple. Just go to your "Account" by tapping on your profile picture (or where your profile picture would be) on the top right of your screen, then select "Marketing consent".
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How can I change my phone number?As easy as you can imagine. Just go to your "Account" by clicking on your profile picture (or where your profile picture would be) on the top right of your screen, then go to "Profile" and change your phone number.
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How can I change my email address on the app?Your account is linked to your email address, so it's not exactly straightforward to change your email address. If, for any reason, you have to change your email, please contact us at hello@driverly.ai.
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